Contact Centre Call Performance Edit

This dataset shows the number of calls in the council Contact Centre that have been answered, abandoned and redirected. It is shown as an absolute number and as a percentage of the calls for that period.

Resources

Web Page ARCGIS HUB DATASET (Details)
Esri REST ARCGIS GEOSERVICE (Details)
CSV CSV (Details)
GeoJSON GEOJSON (Details)

Additional Info

License	UK Open Government Licence v3.0
Category	Council and Government
Maintainer	North Ayrshire Council
Date Created	2018-06-04
Date Updated	2018-10-30
Original dataset link	https://maps-north-ayrshire.opendata.arcgis.com/maps/north-ayrshire::contact-centre-call-performance

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